Advertisers vs. Consumers: A Great Parody of the Lack of Listening in Old-School Marketing

by Teresa Valdez Klein on March 27, 2008

Microsoft has produced a hilarious ad that perfectly encapsulates the major issues facing advertisers and consumers:

One of the five possible goals of online community building covered in Charlene Li and Josh Bernoff’s new book Groundswell is listening, which is not something some advertisers are doing very well these days.

[Via Ken Burbary.]

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{ 2 comments… read them below or add one }

1 Advertisers Take Heed | chrisbrogan.com 03.31.08 at 1:00 pm

[...] will end up seeming really echo chamber, but I saw this post by Teresa Valdez-Klein that cites this post by Ken Burbary for finding this great [...]

2 Jason Preston 03.31.08 at 3:52 pm

That is pretty awesome.

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